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TOPIC: Problem when installing on mac

Problem when installing on mac 1 week 2 days ago #412

Good afternoon, first of all give thanks for the work you do. I have a problem installing on mac. I have version 10.14.2 (18C54) of mojave. When I install it gives me an error and it does not let me continue. Assistant screenshot. What can happen? I have tried to uninstall and reinstall and nothing.

Thank you.
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Problem when installing on mac 1 day 22 hours ago #415

Hi,
I'm sorry about the late reply. I actually did reply a week ago but for some reason the send was not committed.

The error message that the installer is giving you regarding "not enough memory" is a small bug in the Qt installer system that we use. It reports this when administrator rights are not given when requested by the installer.

This is what I suggest:
Please make sure that you enter the administrator password when the install program requests it. Note that the dialog may have been covered by another window.
If this does not help, try logging in as administrator and perform the install as admin.

Please let us know if the problem has been solved.

David

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